Food & Ingredients

Your product is perishable, and your customers aren't patient

Miss a receiving appointment at a food DC and the load doesn't get unloaded late. It gets turned away, and the rebook can take days you don't have.

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Your freight

A missed appointment is a rejected load

Food receivers run the strictest docks in freight. Show up outside the window and you're not waiting an hour, you're rebooking for Thursday while product ages on a trailer and your fill rate takes the hit.

And most of what you ship rides dry. Temperature control matters when the product genuinely needs it. The rest of the time, what matters is hitting the appointment with a clean, food-grade trailer and paperwork the receiver won't bounce.

What we move for food shippers

  • Dry and ambient food products
  • Ingredients in totes, bags and drums
  • Packaged retail and food-service goods
  • Temperature-controlled loads when the product requires it
How Fello handles it

Planned backwards from the receiving window

Every load gets planned from the appointment back. The driver knows the window and the check-in rules before dispatch, and the carrier is chosen because it can hit that window, not because it was cheapest on the board.

Your receiver can watch the same live GPS you do, so the dock is staffed and ready when the truck backs in.

  • Receiving appointments booked right the first time, reschedules handled early
  • Food-grade carriers vetted before they touch your product
  • Temperature control when the product needs it, dry capacity for everything else
  • Live GPS your receiver can use to plan the dock
  • Food-grade warehousing when product needs to stage closer to the customer
The Worry-Free Standard

Your receiver sees the truck coming before they ask

In food freight, silence costs you the dock. A receiver who can see the load coming holds your slot. One who can't gives it to somebody else.

Across our book, 98% of pickups and 98% of deliveries land on time. The standard on every load:

  • A proactive ETA update on every load, every day, before you ask.
  • We are on the phone with your driver multiple times a day to keep it on schedule.
  • Live GPS tracking on every load, so you watch it move in real time.
  • A real person reachable 24/7, nights and weekends included.
  • If a load runs late, you hear it from us first, with a plan to fix it.
The right equipment

Services built around the appointment

Most of your freight rides dry. All of it rides watched. These are the services underneath.

Dry Van

The workhorse for most food and ingredient freight, clean and food-grade.

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Tell us what's on the calendar

Bring your toughest receiver and tightest window. You'll hear exactly how we'd run it.

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