Dillon Blesi
Co-founded Fello in 2021 on the belief that shippers deserved better than silence after pickup.
These are the people who answer when you call. They send the ETA before you ask, and when something slips, you hear it from them first, with a plan.
Freight goes wrong at inconvenient hours. When it does, you do not get a ticket queue. You get one of these people.
Co-founded Fello in 2021 on the belief that shippers deserved better than silence after pickup.
Came from merchandising, and it shows: she knows her customers well enough to catch problems before they get called in.
Takes no shortcuts with a client's freight.
Builds client relationships the reliable way: by solving the problem in front of him first.
The utility player. Wherever a load needs a hand, she is on it.
Moves fast when a load is at risk.
Different people, different strengths, the same habits on every load.
When someone here says "we've got this," the load stays theirs to delivery: the updates, the problems, all of it.
You hear what is really happening while there is still time to do something about it. If a load runs late, the call comes from us first, with a plan.
A real person, reachable 24/7, nights and weekends included, who already knows your freight when they answer.
You call, someone answers, and they already know the load. That sounds small until you have spent a morning inside a megabroker's phone tree. The big platforms are automating the person out of freight. This team is the part of Fello we will never automate.
Working with the team is simple. Reach out, get a number, and hand off the load.
Tell us what you ship and what has been going wrong.
A fast, honest number from a rep who knows your lanes.
Your rep watches the load, calls the driver, and updates you through delivery.
One call, and you are talking with someone who speaks your freight.