Dillon Blesi
Co-Founder & CEO
Started Fello in 2021 on the belief that shippers deserved better than silence after pickup.
Our team
Meet the people behind Fello
These are the people who answer when you call. They send the ETA before you ask, and when something slips, you hear it from them first, with a plan.
The people on your loads
The names behind the phone number
Freight goes wrong at inconvenient hours. When it does, you do not get a ticket queue. You get one of these people.
Angela Lam
Operations
Watches her customers' loads closely enough to flag a problem before anyone has to call it in.
Tyler Polzin
Account Executive
Came to Fello for a team that thrives under pressure, and builds his accounts the same way he works: relationships first.
Meet Tyler
Kyle Young
Account Executive
Sharp problem-solver who builds client relationships that outlast any single load.
Meet Kyle
What unites us
How everyone on this page works
Different people, different strengths, the same habits on every load.
01
They see it through
When someone here says "we've got this," the load stays theirs through delivery: the updates, the problems, all of it.
02
They tell you early
You hear what is really happening while there is still time to do something about it. If a load runs late, the call comes from us first, with a plan.
03
They pick up
A real person, reachable 24/7, nights and weekends included, who already knows your freight when they answer.
People first
What working with them feels like
You call, someone answers, and they already know the load. That sounds small until you have spent a morning lost in a phone tree, re-explaining your load to whoever picks up. The person is being automated out of freight everywhere else. This team is the part of Fello we will never automate.
- Straight answers from the rep who actually runs your freight
- Carrier relationships built on respect, so good drivers say yes to your loads
- Problems worked until they are fixed, not routed to a queue
- A proactive ETA on every load, every day, before you ask
★★★★★
"In today's world of robotic customer service, Fello answers the phone and provides up to the moment details on our shipments. Fello usually answers shipping questions before one thinks to ask. They make us look better just being associated with them."
Fastbreak ConsolidatorsPartner since 2021
Talk to an expert
Put these people on your freight
One call, and you are talking with someone who speaks your freight.